Helpdesk: please click logo to go to the training website

Quick start guide 6

• You've been invited as a Driver
• You purchased a Learner Driver Plus account (1 driver)
• You bought course licences that you will assign to other people
• You bought a course licence for yourself
• You've been invited or added as a Manager

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Plans and options 4

• Video overview
• Types of courses and content access
• Examples of hiding and showing modules for different drivers
• Custom login pages

User permissions - master lists of things you can do 5

• What can a company account owner do?
• What can a driver do?
• What can a manager do?
• What can a learner driver do?
• What can a free user do?

Managing drivers 13

• Managing drivers overview
• Editing, deleting and viewing drivers
• Searching for a driver
• Managing multiple separate companies or students
• Course completion notification email

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Managing managers 4

• Inviting managers and assigning managers to groups
• Managing managers
• Manager permissions: inviting & deleting drivers, managing groups
• Changing the account holder or account owner

Purchasing and renewing course licences 3

• Renewing or extending expiring, expired or deleted course licences
• How to view your invoices or receipts
• Buying a course licence and adding more drivers

Inviting/adding drivers 5

• Add or invite drivers via email (includes adding yourself)
• Add (invite) drivers using a form (no email required)
• Bulk uploading drivers using a spreadsheet (no email required)
• Cancelling a course invitation
• Resending pending driver invitations

Groups and segmenting drivers 4

• Setting up groups, including advanced combinations
• Group sequencing
• Adding and editing groups
• Change a driver's groups

Email notifications 1

• List of email notifications

Your skills 7

• Test results
• Training record
• Qualifications and experience
• Download your results
• Modules completed

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Company and fleet training 15

• Dangerous goods D endorsement full or renewal
• Driving in difficult conditions
• Fleet Driver Skills
• Forklift F endorsement + operator's certificate
• Forklift operator's certificate

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Courses 13

• Accessing a course
• How to take a course
• Validating a course (creating the operator's certificate)
• How does a course work? Course FAQs and other information
• I bought forklift operator's certificate course licences. What do I do?

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Learner licences 3

• Car tests
• Motorbike tests
• Heavy vehicle tests

Module operations 5

• What is a module?
• Setting module availability for each group: hide or reveal a module
• Playing audio of the questions and answers
• Multi-lingual questions - setting a different language
• Changing a video's speed and settings

Custom modules 1

• Custom modules

Account 7

• Can I change my username, email or password?
• Profile
• Licences
• Company logo
• Creating an account, logging in and retrieving forgotten passwords

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Payment settings 3

• Payment methods
• View invoices or receipts
• Do we store credit card details?

API 1

• API key and authentication

Reports 8

• Dashboard
• Viewing a driver's details in Reports
• Sorting columns in reports
• Downloading drivers' reports as a CSV
• Viewing a driver's progress (results and activity)

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Certificates 3

• Generating, downloading and printing certificates
• Generating an ID card
• Course validation statement (operator's certificate)

Things not behaving like you'd expect 11

• A driver can't see any modules
• I can't add drivers
• Some of the menu options have disappeared
• Minimum specifications and system requirements
• The number of drivers (course licences) in my account is less than the number I bought

View all 11

Versions and features 10

• Version 8.2 (released 17 May 2022)
• Version 8.1 (released 28 December 2021)
• Version 8.05 (released 1 October 2021)
• Version 8.04 (released 9 June 2021)
• Version 8.0.3 (released 20 March 2021)

View all 10

iOS app 1

• iOS app

Android app 1

• Android app

Managing training records 5

• How to add, edit or delete a training record (existing train
• 90-day and overdue training renewals
• How to download all training records
• Bulk uploading and deleting training records
• Download example files for uploading training records