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Knowledge base
Getting started
Quick start guide
6
You've been invited as a Driver
You purchased a Learner Driver Plus account (1 driver)
You bought course licences that you will assign to other people
You bought a course licence for yourself
You've been invited or added as a Manager
View all 6
Plans and options
4
Video overview
Types of courses and content access
Examples of hiding and showing modules for different drivers
Custom login pages
Managing users and drivers
User permissions - master lists of things you can do
5
What can a company account owner do?
What can a driver do?
What can a manager do?
What can a learner driver do?
What can a free user do?
Managing drivers
13
Managing drivers overview
Editing, deleting and viewing drivers
Searching for a driver
Managing multiple separate companies or students
Course completion notification email
View all 13
Managing managers
4
Inviting managers and assigning managers to groups
Managing managers
Manager permissions: inviting & deleting drivers, managing groups
Changing the account holder or account owner
Purchasing and renewing course licences
3
Renewing or extending expiring, expired or deleted course licences
How to view your invoices or receipts
Buying a course licence and adding more drivers
Inviting/adding drivers
5
Add or invite drivers via email (includes adding yourself)
Add (invite) drivers using a form (no email required)
Bulk uploading drivers using a spreadsheet (no email required)
Cancelling a course invitation
Resending pending driver invitations
Groups and segmenting drivers
4
Setting up groups, including advanced combinations
Group sequencing
Adding and editing groups
Change a driver's groups
Email notifications
1
List of email notifications
Training
Your skills
7
Test results
Training record
Qualifications and experience
Download your results
Modules completed
View all 7
Company and fleet training
15
Dangerous goods D endorsement full or renewal
Driving in difficult conditions
Fleet Driver Skills
Forklift F endorsement + operator's certificate
Forklift operator's certificate
View all 15
Courses
13
Accessing a course
How to take a course
Validating a course (creating the operator's certificate)
How does a course work? Course FAQs and other information
I bought forklift operator's certificate course licences. What do I do?
View all 13
Learner licences
3
Car tests
Motorbike tests
Heavy vehicle tests
Module operations
5
What is a module?
Setting module availability for each group: hide or reveal a module
Playing audio of the questions and answers
Multi-lingual questions - setting a different language
Changing a video's speed and settings
Custom modules
1
Custom modules
Your profile
Account
7
Can I change my username, email or password?
Profile
Licences
Company logo
Creating an account, logging in and retrieving forgotten passwords
View all 7
Payment settings
3
Payment methods
View invoices or receipts
Do we store credit card details?
API
1
API key and authentication
Reporting
Reports
8
Dashboard
Viewing a driver's details in Reports
Sorting columns in reports
Downloading drivers' reports as a CSV
Viewing a driver's progress (results and activity)
View all 8
Certificates
3
Generating, downloading and printing certificates
Generating an ID card
Course validation statement (operator's certificate)
Product and technical information
Things not behaving like you'd expect
11
A driver can't see any modules
I can't add drivers
Some of the menu options have disappeared
Minimum specifications and system requirements
The number of drivers (course licences) in my account is less than the number I bought
View all 11
Versions and features
10
Version 8.2 (released 17 May 2022)
Version 8.1 (released 28 December 2021)
Version 8.05 (released 1 October 2021)
Version 8.04 (released 9 June 2021)
Version 8.0.3 (released 20 March 2021)
View all 10
iOS / Android apps
iOS app
1
iOS app
Android app
1
Android app
Training records
Managing training records
5
How to add, edit or delete a training record (existing train
90-day and overdue training renewals
How to download all training records
Bulk uploading and deleting training records
Download example files for uploading training records
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