Helpdesk only - click logo to go back to the website

Quick start guide 5

• You've been invited as a Driver
• You purchased a Learner Driver Plus account (1 driver)
• You bought course licences that you will assign to other people
• You've been invited as a Manager
• You bought some extra drivers

Plans and options 3

• Video overview
• Types of plans
• Examples of setting modules for different drivers (Fleet Driver Plan)

User permissions - master lists of things you can do 6

• What can a company account owner do?
• What can a driver do?
• What can a manager do?
• What can a learner driver do?
• What can a free user do?

See all 6 articles

Managing drivers 8

• Managing drivers overview
• Editing and deleting drivers
• Searching and editing a driver
• Managing multiple separate companies or students
• Course completion notification email

See all 8 articles

Managing managers 4

• Inviting managers and assigning managers to groups
• Managing managers
• Allowing managers to invite or delete drivers
• Manager's email address disappears

Purchasing and renewing drivers 3

• Renewing expiring drivers
• Viewing invoices
• Changing auto renewal settings (Fleet Driver Plan only)

Inviting/adding drivers 5

• Invite drivers via email
• Add one driver using a form (no email required)
• Bulk uploading drivers using a spreadsheet (no email required)
• Cancelling a course invitation
• Resending pending driver invitations

Groups and segmenting drivers 2

• Setting up groups, including advanced combinations
• Group sequencing

Your skills 5

• Test results
• Training record
• Qualifications and experience
• Download your results
• Modules completed

Company and fleet training 4

• Fleet Driver Plan
• Low-speed Manoeuvring and Towing
• Forklift operator's certificate
• Logbooks and work time: heavy vehicle drivers

Courses 5

• Accessing a course
• How to take a course
• Buying a course licence
• Validating a course
• How does a course work? Course FAQs and other information

Learner licences 3

• Car tests
• Motorbike tests
• Heavy vehicle tests

Module operations 5

• What is a module?
• Setting module availability for each group
• Playing audio of the questions and answers
• Multi-lingual questions - setting a different language
• Changing a video's speed and settings

Custom modules 1

• Custom modules

Account 6

• Profile
• Licences
• Company logo
• Creating an account, logging in and retrieving forgotten passwords
• How to disable or delete your account

See all 6 articles

Payment settings 3

• Changing your payment method
• View invoices
• Do we store credit card details?

API 1

• API key and authentication

Reports 5

• Viewing a driver's details in Reports
• Sorting columns in reports
• Downloading drivers' reports as a CSV
• Viewing a driver's progress (results and activity)
• How to analyse downloadable reports: module results

Certificates 3

• Generating certificates
• Generating an ID card
• Course validation statement

Analytics (Fleet Driver Plan) 3

• Overview
• Questions and modules
• Leaderboards

Versions and features 20

• Version 5.16 (released 14 November 2018)
• Version 5.15 (released 27 September 2018)
• Version 5.12, 5.13 and 5.14 (released 4 September 2018)
• Version 5.11 (released 25 July 2018)
• Version 5.10 (released 2 July 2018)

See all 20 articles

Things not behaving like you'd expect 7

• Modules are not visible in the Fleet Driver Plan
• I can't add drivers
• Some of the menu options have disappeared
• Minimum specifications and system requirements
• The number of drivers (course licences) in my account is less than the number I bought

See all 7 articles

iOS app 1

• iOS app

Android app 1

• Android app