There are two types of certificates, single and complete.
Single certificates (per module)
Single certificates for each module can be generated by a manager, but not by drivers.
Go to Reports > Build Report (or Search for a specific driver). Then View then Test results
Click on Certificate next to the result you want to create the certificate for.
Complete course certificates
Go to Manage > Drivers and courses > Course and driver options > Manage drivers.
The certificate button will appear green and will be activated if the driver has completed all modules.
This creates a certificate that contains the best result from every module that the driver has registered a score for. For example, if a driver has taken the Emergencies module twice, scoring 88% and 100%, the certificate will only show it once with a score of 100%.
There may be other documents available such as the course validation statement or ID card, depending on the course.
Searching a driver and downloading a certificate
To download an individual driver's certificate(s) you can search for them using the search box. This will display any courses they have course licences for and you will be able to download the certificate if they have completed the course material. The certificate button appears grey if they have not completed the modules.