Account

Can I change my username, email or password?
Changing your email address Log in, click Profile, change the email address then click Save Changing your username You can't change your username ...
Wed, 9 Aug, 2023 at 12:32 PM
Profile, settings and invoices
To get to the Profile page, click Hi [name] on the top right of the screen.  Depending on your account type and privileges, you might see fewer options. ...
Thu, 22 Sep, 2022 at 8:38 AM
Licences
In the licences tab you can select which licences you have. These will appear in reports and other places. The selection doesn't change what content yo...
Sat, 15 Sep, 2018 at 6:33 PM
Company logo
If you add your company logo, it will appear: in the Your Skills and Reports sections for your trainees and managers (if a manager manages multiple compan...
Thu, 22 Sep, 2022 at 8:39 AM
Creating an account, logging in and retrieving forgotten passwords
Log in or create an account using the Log in link on the top right: You can create an account using: Facebook Google Email and password If yo...
Thu, 22 Sep, 2022 at 8:40 AM
How to disable or delete your account
You signed up as a free user If you log in, go to Profile > Email settings and disable all emails, you won't hear from us again. You are a train...
Thu, 22 Sep, 2022 at 8:40 AM
Problems logging in
Exceeded the number of password attempts You get 10 attempts to get your password correct. It's best not to lock your account. Use the Forgotten passwo...
Thu, 22 Sep, 2022 at 8:40 AM