Inviting/adding trainees

Add or invite trainees using their email
This help file shows you how to invite a trainee using their email address. If they don't have an email address, check out add trainee via username o...
Wed, 18 Mar, 2026 at 10:58 PM
Add trainees using a username (no email required)
If your trainee doesn't have an email address, here's what to do. From within the Trainees and courses page, click into the Options dropdown menu an...
Mon, 12 Jan, 2026 at 2:41 PM
How to add yourself to a course
If you are an Account Holder or Manager, there's a quick and easy way to add yourself to the course: From Analyse > Dashboard, choose Quick Invite ...
Tue, 17 Mar, 2026 at 7:19 PM
Bulk uploading trainees using a spreadsheet (no email required)
Important things to know before you use the bulk upload If you make a mistake with an email address or username it will use one course licence but you can ...
Wed, 18 Mar, 2026 at 10:50 PM
Cancelling a course invitation
If you've invited a trainee and want to cancel the invitation because you've made an error, or the person has left and you want to invite someone ...
Tue, 14 Jan, 2025 at 10:49 PM
Resending pending trainee invitations
Click on Pending invitations in the Trainees and courses' Options dropdown menu. Click Resend all invitations to send invitations based on the filtered ...
Mon, 13 Jan, 2025 at 3:02 PM
An invitation to a trainee bounced back
If you receive a notification to your email that an invitation has bounced back it is because the email address you invited is either incorrect (e.g. typo) ...
Mon, 13 Jan, 2025 at 3:26 PM
Inviting a trainee who is with another company
Occasionally you'll invite someone who has had a trainee profile with another company. If so, you'll see a warning that this is the case. Please b...
Thu, 22 Jan, 2026 at 5:17 PM
Quick invite a trainee from the Dashboard (via email)
From Analyse > Dashboard, choose Quick Invite Select the course from the dropdown menu (e.g. Forklift Operator (Unit Standard 10851)). Enter the e...
Tue, 17 Mar, 2026 at 7:42 PM
Quick invite a trainee from Trainees and Courses (via email)
From Manage > Trainees and courses, click Add/Invite Trainees. Select the course from the dropdown menu (e.g. Forklift Operator (Unit Standard 1085...
Tue, 17 Mar, 2026 at 8:25 PM