Inviting/adding trainees
This help file shows you how to invite a driver using their email address. If they don't have an email address, check out add trainee via username or...
Mon, 13 Oct, 2025 at 1:08 PM
If your trainee doesn't have an email address, here's what to do. From within the Trainees and courses page, click into the Options dropdown menu an...
Mon, 12 Jan, 2026 at 2:41 PM
Important things to know before you use the bulk upload If you make a mistake with an email address or username it will use one course licence but you can ...
Mon, 13 Jan, 2025 at 12:42 PM
If you've invited a trainee and want to cancel the invitation because you've made an error, or the person has left and you want to invite someone ...
Tue, 14 Jan, 2025 at 10:49 PM
Click on Pending invitations in the Trainees and courses' Options dropdown menu. Click Resend all invitations to send invitations based on the filtered ...
Mon, 13 Jan, 2025 at 3:02 PM
If you receive a notification to your email that an invitation has bounced back it is because the email address you invited is either incorrect (e.g. typo) ...
Mon, 13 Jan, 2025 at 3:26 PM
Occasionally you'll invite someone who has had a trainee profile with another company. If so, you'll see a warning that this is the case. Please b...
Thu, 22 Jan, 2026 at 5:17 PM