Helpdesk: please click logo to go to the training website

If you or your trainee can't see any modules this is almost always because either the trainee (or you) are not assigned to a group, or you've made a...

Have you filled in your first name and last name in the Profile > Details page? Both must be filled in. You can use your company name in there if you wan...

The account holder will always see all menu options, but trainees will only see menu options for sections they have access to. For example, if the Car and M...

Accessing the website You must be connected to the internet or wi-fi (users of our Android and iPhone apps must have internet connectivity). Browser an...

This can only happen in one of two ways: You've deleted a trainee that has accepted their course licence The course licence has expired and wasn'...

At the end of the videos, a link is enabled so that you can click or tap on the video to go through to the quiz. If it's not working for you, chances ar...

This is a problem at Vimeo's end which neither we or they can replicate. If you've watched the video all the way to the end and it sits with a spinn...

To be able to join, your email address or username must be unique. If you receive an invitation but you can't create the account, it's likely th...

This is caused by a security feature in your browser. We have a security token that prevents hacking or spoofing your account. If someone is logged into DT ...

This is usually because the driver either has no Group assigned or the group(s) that the driver is assigned to have no active modules. The simple fix is to...