Things not behaving like you'd expect

Modules are not visible in the Fleet Driver Plan
If you can't see any training modules on the Fleet Driver Plan page this is almost always because either the driver (or you) are not assigned to a grou...
Fri, 1 Dec, 2017 at 11:36 AM
I can't add drivers
Have you filled in your first name and last name in the Profile > Details page? Both must be filled in. You can use your company name in there if you wan...
Fri, 1 Dec, 2017 at 11:36 AM
Some of the menu options have disappeared
The account holder will always see all menu options, but drivers will only see menu options for sections they have access to. For example, if the Car and Mo...
Wed, 5 Jul, 2017 at 11:29 AM
Minimum specifications and system requirements
Cookies must be enabled. To use the Fleet Driver Plan you must not be blocking Vimeo.com videos and you will need to be able to listen to audio. You can us...
Fri, 1 Dec, 2017 at 11:34 AM
The number of drivers (course licences) in my account is less than the number I bought
This can only happen in one of two ways: You've deleted a driver that has accepted their course licence The course licence has expired and wasn&#x...
Sat, 2 Dec, 2017 at 9:27 AM
Unable to open quiz
At the end of the videos, a link is enabled so that you can click or tap on the video to go through to the quiz. If it's not working for you, chances a...
Tue, 26 Jun, 2018 at 2:43 PM