The dashboard surfaces metrics that show you the performance and health of your account at a glance.

If you have multiple courses or groups, you can filter the view

Reports available

This is the first version of the dashboard. More reports are planned. Please let us know if there are any specific metrics you need to measure.

  1. Trainees that haven't started a course: These trainees have accepted their email invitation or have been added using the form or by spreadsheet, but they have not started a module yet. You could chase them up to find out why
  2. Pending operator's certificate assessments: if your trainee needs to have a practical test and a course validation (e.g. for the forklift operator's certificate), this will show here
  3. Expiring qualifications: if trainees have any qualifications listed in their profile, e.g. a forklift operator's certificate, this will tell you if any are expiring in the next 30 days
  4. Unused course licences: this gives you the total which you can see for each individual course on the Trainees and courses page.
  5. Expiring course licences: lists the number of course licences expiring in the next 30 days.
  6. Trainees ignoring an invitation: lists the trainees that you've sent an email invitation to but haven't accepted it
  7. Trainees  who completed a course within 7 days: this times the trainees from the day they take their first module until all modules in that course are 100% complete
  8. Trainees without a profile name: if your trainee hasn't entered their name, the certificate won't print. You can edit it by searching them and clicking Edit.
  9. Trainees who completed assigned modules in the last 30 days: a list of those trainees.


Click on the i for a description of what each report does.

Reports that have been moved to the reports page

  • Top performing trainees: Lists all trainees who completed the majority of their modules in two attempts or fewer
  • Trainees with incomplete courses: These trainees have not completed their assigned modules yet. This list is generated dynamically, so if you are using group sequencing (or have manually changed someone's group) and that has opened up more modules to them, they will appear in this list whereas previously they might have finished all modules available to them