Managing trainees
Trainees and courses is the default page when you log in with a company account (see below). The page contains: Search specific trainee Filter (includin...
Fri, 20 Mar, 2026 at 8:05 AM
Inviting or adding trainees (via email, via form or via Excel CSV spreadsheet) Read about your options here Removing, deleting and editing trainees ...
Wed, 18 Mar, 2026 at 8:28 PM
To find a trainee, start typing their name or email address into the field on the Trainees and courses page. Or, you can filter by groups, including...
Tue, 14 Jan, 2025 at 10:51 PM
A manager, but not an account holder, can manage multiple companies. This is useful if you have a lot of clients who want you to monitor their progress. ...
Tue, 14 Jan, 2025 at 11:05 PM
When a user has finished a course 100%, an email notification is sent to the managers of any groups the user belongs to, plus the main account holder. This ...
Sun, 12 Jan, 2025 at 5:49 PM
Bulk editing is useful for two reasons: Changing the group or groups of a large number of trainees Deleting a large number of trainees Extending course ...
Tue, 14 Jan, 2025 at 10:51 PM
Access this page from Manage > Trainees and courses, then going to Options > Enrolled trainees or clicking on the number in the Enrolled trainees colu...
Tue, 14 Jan, 2025 at 10:51 PM
You can reactivate a trainee that you have removed or whose account has expired. You will need to purchase a new course licence for this (unless you removed...
Wed, 18 Mar, 2026 at 8:49 PM
If a trainee has not started their course (i.e. completion is at 0%), you can remove them and it will return the course licence to your spare course licence...
Wed, 18 Mar, 2026 at 8:09 PM
Go to Analyse > Reports and click on the Download button next to Current, expired and deleted trainees including overall course completion. This will...
Sun, 12 Jan, 2025 at 7:04 PM