Only the main account holder can do this, not managers. This is a good way to tidy up your account if people have left your organisation.

  1. Trainees must be removed from all courses that they have access to.
  2. Visit the expired/removed trainees page by clicking on the number in the column, or from Options > Expired/removed trainees.
  3. Select the trainees you want to permanently delete and click the big red button!